How to order & Helpdesk

How to order & Helpdesk

If you cannot find the answer to your question then feel free to call or email us at the nursery:

Tel: 01905 841587
email: enquiries@walcotnursery.co.uk

You can also use the enquiry form within the Catalogue itself to send a message or to request a copy of our brochure, just email your name and address and we will post it as soon as possible.

How to Order through this site

Making a purchase could not be easier. Just browse our catalogue and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Credit and Debit cards (we cannot accept Maestro cards through the website)

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an order confirmation. We have included this term to protect us in the case we are no longer able to supply a particular product for some reason. In this case we will contact you to inform you of this and to discuss alternatives if they are available.

Other ways to order.

If you prefer there are other ways to order :

- phone us on 01905 841587 with your order. We accept credit and debit cards.

- request our catalogue and use the enclosed order form.

- an order form can be printed from this site. Send it to us together with your card details or a cheque payable to 'Walcot Organic Nursery Ltd.' We will acknowledge your order.
Please click here for the printable PDF order form: Web Order Form

Pricing

Apples - £14.00 each Pear & Quinces - £15.50 each
Plums & Damsons - £16.25 Cherries - £17.00 each
Fruit bushes £5.25

All trees and bushes supplied bare root from November onwards when dormant. They can be ordered any time, we will acknowledge and contact you near the time to arrange delivery or collection.

Discount Information

On total quantity of trees, any mixture.

Discounts will be automatically calculated when ordering through the web site.

On orders of £75.00 to £149.99 a discount of 5% will be applied.
On orders of £150.00 and above a discount of 10% will be applied.

Delivery Information

Delivery Information

To ensure you receive your trees in the best condition for a successful start we :
- Aim to minimise the time between lifting and you receiving the plants.
- Pack your trees thoroughly with protective packaging with the roots kept moist.
- include with your delivery a leaflet providing planting and cultural advice.
- Collection is welcome by arrangement.

All deliveries are made by next day carrier. We always try to contact you to arrange a convenient date and you do not necessarily have to be in if you have a safe place to leave the parcel.

Delivery Costs

Carriage - £12.00
5+ - £13.50
10+ - £15.00

Carriage costs apply to UK mainland. For deliveries to UK islands (inc Scottish islands), Ireland & Europe please contact us for a price. We use a next day carrier service (north & west Scotland 2/3 days). The carrier service is excellent but we are not responsible for any delays caused by them.

Cancellation

An order having been placed can only be cancelled at the nursery's discretion.

Catalogue Request

Click here to order a copy of our free catalogue.

Privacy

We are committed to ensuring that your privacy is protected. Customers will not be e-mailed for purposes other than processing their order without their consent. We like to keep anyone who has shown an interest in our products informed occasionally. If you do not wish to receive future catalogues or availability lists please let us know. We do not pass your details onto any third parties.